Closing the Gap: Telehealth Access for Older Adults in Our Region 

Telehealth has become a vital part of modern healthcare, offering remote consultations, real-time monitoring and mobile health tools that connect patients with providers regardless of location. While this shift has improved access for many, it has also created new challenges, especially for older adults who may struggle with technology or lack reliable internet service. 

During the pandemic, telemedicine emerged as a critical solution for delivering care. Today, its role continues to grow, but not all communities are equally equipped to benefit. In our region, many seniors face barriers such as limited digital skills, affordability issues and inconsistent internet connectivity. These factors can make it difficult to access essential health services and contribute to widening disparities. 

Local Challenges and Efforts  

Programs aimed at improving digital literacy for older adults are often dependent on short-term funding, making long-term support difficult. Despite these challenges, local efforts have made a meaningful impact. Centralina Regional Council, in partnership with the Center for Digital Equity and the Department of Health and Human Services, launched initiatives to help seniors navigate telehealth platforms. These included workshops, one-on-one coaching and distributing computers to underserved senior centers. 

What’s Next  

Although initial funding has ended, Centralina remains committed to supporting digital navigation and providing referrals to help older adults stay connected to care. Continued collaboration among healthcare providers, policymakers and community organizations is essential to ensure telehealth works for everyone. 

To learn more about our services for seniors, contact Aging Program Services Director Linda Miller.