A NCWorks Career Center-Union Success Story

As the Center Leader of theNCWorks Career Center-Union, Thomas Fosterinsists that there isn’t a day where his team doesn’t have a chance to make a difference in someone’s life. That statement proved itself true on a hot and sunny summer day when he had the opportunity to meet an individual whose life was positively impacted thanks to NCWorks Career Center services.

On August 23, 2021, Genna Calloway entered NCWorks Career Center-Union in Monroe stating she was looking for work because she wanted a new job and her unemployment benefits were ending in September. Foster advised Calloway to apply for as many jobs as she was qualified for. One of the companies she reached out to was 3M Scott Safety, a local manufacturer of fire safety and first responder equipment in Monroe.

Ruth Brooks, NCWorks Career Center-Union Assistant Center Leader, helped Calloway to prepare for interviews by sharing interview tips and helping her to update and print her resume. Calloway returned the next day to let the team know that thanks to the assistance she received, her interview went well and she subsequently received an offer of employment. “What you did for me brought tears [to my eyes] because you went above and beyond your job to help me. It’s so nice to know there are people willing to help. I will never forget your kindness. Thanks, from the bottom of my heart.” Brooks responded by saying “This is why we are here.”

Workforce professionals do not always get a chance to hear about the successes of customers, especially during this unprecedented time in our history, so learning about Genna Calloway’s employment was welcome news. “It’s great to hear that what we do every day made a difference in someone’s life,” said Foster. 

Centralina Workforce Development Board is proud of all our local NCWorks Career Centers and the great work by leadership and staff who make a difference in every one of our communities daily. For more information about Centralina NCWorks Services, please visit https://centralinaworks.com/. You can also download the free Centralina Workforce Development Board mobile app at the Google Play Store and the Apple App Store to keep up with all the local workforce services and event happenings around the region.

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